MRL Global Client Portal

Over 6 Offices And Partner Offices Working In 2 Regional Clusters Around The Globe, Delivering Service Excellence.

Important Peak Period Advisory Statement To Our Valued Clients

Important Peak Period Advisory Statement to Our Valued Clients

To Our Valued Clients,

Expected Increased Freight Volumes:

Due to recent international shipment delays, many containers are arriving simultaneously across Australia, with additional shipments expected in the coming days. This surge will significantly increase freight volumes, placing substantial pressure on existing infrastructure with limited time for expansion.
MRL Global is preparing for this surge, which is anticipated to commence from 3 December 2024 onwards.

Will My Pickup and Deliveries be Impacted?

This is a common question we receive. The answer largely depends on proactive communication from our valued clients regarding any large orders above their normal shipment volumes.

Action Required By Our Clients

To ensure seamless service during this peak period:

• Advance Notice for Large Orders:

Please inform our Customer Service team or your Account Manager of any large orders exceeding your usual daily shipment volume. This advance notice is crucial for managing local collections, deliveries, and interstate linehaul arrangements effectively.

• Cut-off Times:

The 12:00 PM cut-off remains in place for regular freight volumes. For excess shipments, we kindly request a minimum of 1 days’ notice to ensure timely collections and minimize delays.

• Extended Transit Times:

From 2 December 2024 to 6 January 2025, please allow for extended transit times due to heightened demand.

Our Commitment:
MRL Global remains dedicated to delivering reliable, superior service, particularly during the Christmas peak period. Our continued success is made possible through the proactive cooperation of our valued clients. Together, we uphold our promise of “superior quality, superior service.”

We deeply appreciate your understanding, patience, and collaboration during this busy season.

For all enquiries, please email [email protected].

Thank you for your continued partnership.

MRL Global Team

 

For more details visit: https://www.mrlglobal.com/peakperiodnotice/